We currently provide a full suite of gas metering services on behalf of energy suppliers.
On behalf of energy suppliers and under gas transportation licence obligations, we provide a full range of services encompassing all aspects of the installation, exchange, removal and maintenance of gas metering assets for both domestic and industrial and commercial (I&C) customers.
We are a registered and certified Meter Asset Manager (MAM). We pride ourselves on being experts in what we do and provide a first-class meter asset management service.
Our metering team is based in Horley, Surrey and provides operational and administration services for several metering activities. Our staff have many years of industry knowledge and expertise to advise and deliver operational metering activities including design, installation, maintenance and emergency response across all system pressure tiers. We offer a 24-hour query and job booking line, and an office-based technical team that is ready to assist with all metering related queries.
We are currently MAM to around 175,000 legacy gas meters within our geographical footprint and we also provide national Smart MAM services on an exclusive basis to a Big 6 supplier. This portfolio has now grown to over 500,000 meters.
We utilise over 800 operational staff across 15 depots within our geographical footprint. These highly trained operational staff deliver gas meter activities including design, installation, maintenance and emergency response across all gas pressure tiers.
Our Approved Meter Installer (AMI) staff are supported by various back office departments, including a 24/7 Operational Control Centre (OCC) and our dedicated Horley based metering team, who manage all our back-office data systems and are responsible for administration of all data flows between customers meters and suppliers.
Last year, our AMI carried out over 115,000 gas meter work requests at both domestic and commercial premises.
We have capabilities across both domestic and 'industrial and commercial' (I&C) size meters across all pressure tiers.
As part of our combined service agreements, we offer Meter Asset Provision (MAP) services for all sizes and designs of meters.
We procure the metering assets and equipment on behalf of energy suppliers. Our strong preference is to provide a bundled MAM, MAP and AMI service, although we are able to work flexibly to meet individual client requirements.
We supply and install Advanced Meter Reading (AMR) and Daily Metering (DM) equipment.
Our customers can effectively monitor and control their gas consumption AMR and DM (Class 1 and 2) equipment. The data can be forwarded directly to the client or alternatively, accessed through a secure portal to allow data retrieval and analysis of consumption as required.
Since 2008, we have provided a ‘Big 6’ supplier with combined gas metering services for traditional meters, including; Meter Asset Provision (MAP), MAMCoP accredited Meter Asset Management (MAM) and Approved Meter Installer (AMI).